Privacy Policy

Last updated: July 3, 2026

Introduction

Bsites.io ("we," "us," or "our") is a web development agency based in Plymouth, Massachusetts. We operate the website at www.bsites.io and provide custom website design, development, and related digital services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, purchase our services, or otherwise interact with us. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Information you provide directly

  • Contact inquiries: When you submit our contact form, we collect your name, email address, phone number, and message content.
  • Purchases and orders: When you buy a website package, we collect your email address, phone number, and details about the package or plan you selected.
  • Scheduled calls: If you schedule a consultation with us, we collect your email address, phone number, preferred call time, and any title or subject you provide.
  • Communications: If you email or call us, we may retain the content of those communications along with your contact details.

Payment information

Payments are processed by Stripe, a third-party payment processor. We do not store your full credit card number or payment card details on our servers. Stripe may collect billing information, email address, and phone number as part of the checkout process. Stripe's use of your information is governed by Stripe's Privacy Policy.

Automatically collected information

When you visit our website, our servers may automatically collect certain technical information, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This information helps us maintain and improve our website.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process and fulfill orders for our website packages
  • Schedule and conduct consultations and project kickoff calls
  • Send order confirmations, project updates, and service-related communications
  • Send marketing or promotional emails to existing customers, where permitted by law
  • Improve our website, services, and user experience
  • Comply with legal obligations and protect our rights

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service providers: We use trusted third parties to help operate our business, including Stripe for payment processing and email delivery services for communications. These providers access your information only as needed to perform services on our behalf.
  • Legal requirements: We may disclose information if required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, safety, or the rights of others.
  • Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Storage and Retention

Contact form submissions are delivered to our business email inbox and are not stored in a customer database. Order, customer, and scheduled call information is stored in a secure database hosted by our cloud infrastructure provider.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to provide our services, maintain business records, and comply with legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Cookies and Similar Technologies

Our website may use essential cookies and similar technologies required for basic site functionality, such as maintaining your session or remembering preferences. We do not currently use third-party advertising or analytics cookies on our website. You can control cookies through your browser settings, though disabling certain cookies may affect site functionality.

Your Choices and Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing emails at any time
  • Object to or restrict certain processing of your information

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe and as required by applicable law.

If you receive marketing emails from us, you may unsubscribe by following the link in those emails or by contacting us directly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: